About Us

We offer top-tier managed services tailored for small to medium-sized businesses. Through proactive cloud monitoring, we are immediately notified, ensuring minimal downtime for your business. Our team has extensive experience working with a variety of platforms and technologies, we are confident that your needs will be within our area of expertise.

Why Security Matters

  • Cybersecurity statistics indicate that there are 2,200 cyber attacks per day, with a cyber attack happening every 39 seconds on average.
  • 300,000 new malware are created every day, 92% of which are delivered via email and have a detection period of 49 days.
  • In 2022, 71% of businesses reported falling victim to ransomware attacks
  • IT professionals often pay the ransom to recover from a ransomware attack, and according to Statista, 72% of them did so in 2022.

Solutions that will transform your business

Installs

IT Services

Consulting

Enhance Your Operations

Leveraging cutting-edge technologies and best practices can significantly reduce downtime, drive productivity, and foster a more agile business environment.

Security

87%
87%

Development

70%
70%

Managed Services

95%
95%

Any sufficiently advanced technology is indistinguishable from magic. – Arthur C. Clarke


Customer Feedback

Karin Gleason
Karin Gleason
2025-05-14
We are truly grateful for the exceptional support provided by CI Technology to Saint Rose of Lima – Murfreesboro. Their dedication to resolving our Email SPAM issue quickly and efficiently made a noticeable difference in our operations. From responsiveness to professionalism, CI Technology has demonstrated a strong commitment to helping us maintain secure and seamless communication. Their expertise and attention to detail ensure that our parish remains protected, and we appreciate their continued dedication to our IT needs. Thank you for your outstanding service—we highly recommend CI Technology to anyone in need of reliable IT security solutions! Karin Gleason – Director of Stewardship Saint Rose of Lima Catholic Church, Murfreesboro
Susan Akers
Susan Akers
2024-01-25
It worked at first, as I remember but now I’m back to secure print. Which really is fine.
Bill Wright
Bill Wright
2023-12-05
William, thank you for the directions and guidance to help with activating our Microsoft Office products.
Rosibelia Tejeda
Rosibelia Tejeda
2023-10-10
CI really helped me get my web presence organized. The security features and monitoring are absolutely great in that I’m not exactly tech oriented, so I get peace of mind to focus on my business and clients. Highly recommend.

Join our team

Per User Pricing1

$25/month

Basic

Secure your business, with everything you need for fundamental protection and oversight.

  • Total Endpoint Security
  • Hardware and Software health monitoring
  • Continuous Security Updates
  • Monthly reports: viruses, computer statistics and details.

$50/month

Standard

Standard includes all services and products from the Basic tier, in addition to:

  • Help Desk Ticketing Portal
  • Documentation Hub: Website Monitoring, Password Storage, Device Inventory
  • Phishing and Email Security2
  • Remote access to your managed devices
  • An included support model.3

$125/month

Elite

Elite includes all services and products from the Standard tier, in addition to:

  • MDR Security
  • Cloud backups and restore4
  • Network Management, Security, and Monitoring
  • Password Manager and MFA
  • DNS Filtering
  • Phishing training simulations
  • Unlimited Remote Support

FAQ

How often do you perform system backups and updates?

We conduct daily system backups and execute weekly updates on all managed endpoints.

How are after hours emergencies handled?

We offer 24/7 on-call support for emergencies. Simply contact our call center with your issue, and you’ll be connected to our on-call engineer.

What is the response time for standard support requests?

Our response time for standard support requests under the Elite Plan is within 2 hours.

How do you protect against email phishing and spam?

We direct emails through our servers to detect phishing and spam. This means your emails get scanned in real time for any bad links or suspicious content before they ever reach your inbox.

  1. Additional à la carte selections are available with our plans. ↩︎
  2. One-to-One email to user ratio. Groups and miscellaneous emails are additional. ↩︎
  3. Cumulative 20 minutes per user / server. ↩︎
  4. Cloud storage costs are additional and based on usage/needs ↩︎